Always Be Closing: The Minor Closes of Email Sales |
January 17th, 2011 by Christopher Penn |
If the first rule of sales is always be closing, the second should be to never stand in the way of the sale. |
If Always Be Closing is the cardinal rule of sales, then it must extend to email as well if email is a sales tool. How do you apply Always Be Closing to email? The most obvious opportunity is to have strong calls to action in your email so that if someone is ready to buy, you don’t stand in the way. A bigger picture perspective, however, is to see your email as a series of minor closes. Closing in sales means getting someone to say yes. How many opportunities are there to say yes (or no) n an email? |
- A person says yes to subscribing in the first place, either through a purchase or a direct subscription.
- An ISP says yes to delivery because your email is solid content instead of spam and your list is good.
- A person says yes to opening your email because they either recognize you (the sender) or the subject line intrigues them enough to open it.
- A person says yes to reading the email because the content is worthwhile from the beginning and the value of continuing to read is obvious.
- A person says yes to clicking on something in the email because their curiosity is piqued or they are convinced to learn more or buy now.
- A person says yes to converting into a customer, volunteer, or other conversion action when they get to your web site or organization.
Read more at blog.blueskyfactory.com |
Posted via email from My Posterous Blog
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